Agreement to Terms: By using WeSupplyUSA.com, you agree to our terms of sale. WeSupplyUSA is an independent specialist in industrial automation and is not an authorized distributor for the manufacturers listed. All products are sourced independently to provide expert solutions for machine shutdown emergencies.
WeSupplyUSA Inc. Warranty Policy
Effective Date: Mar 1, 2026
For any questions, please contact us at sales@wesupplyusa.com
Warranty Coverage
- 2-Year WeSupplyUSA Warranty (Included at No Cost)
Applies to all products sold or repaired on or after July 1, 2024. - 3-Year Extended Warranty (Optional)
Available for an additional fee, extending total coverage to 36 months from the date of purchase or repair. - Product-Specific Warranty Details
Warranty terms may vary by product. Please refer to your quotation or invoice for exact coverage details.
Warranty Issuance
All warranties are issued exclusively by WeSupplyUSA Inc.
Manufacturer warranties (if any) do not apply unless explicitly stated.
Warranty Disclaimer
The WeSupplyUSA warranty is provided in lieu of all other warranties, whether express or implied.
We specifically disclaim:
- Any implied warranty of merchantability
- Fitness for a particular purpose
- Non-infringement
Limitation of Liability
- Liability is strictly limited to actual damages not exceeding the purchase price of the product.
- WeSupplyUSA Inc. is not liable for:
- Improper installation or misuse
- Damage during return shipping
- Consequential or indirect damages
- Loss of profits, downtime, or business interruption
Warranty Conditions
- Warranty applies only under normal and proper use conditions.
- The warranty will be void if damage results from:
- Improper installation
- Incorrect use or handling
- Unauthorized modifications or repairs
Resolution of Claims
WeSupplyUSA Inc. reserves the sole right to determine the appropriate resolution, which may include:
- Repair
- Replacement with an identical or equivalent product
- Refund
Shipping & Returns Policy
WeSupplyUSA Inc. — Reliable Shipping. Hassle-Free Returns.
At WeSupplyUSA Inc., we understand that fast delivery and a clear return process are essential—especially when sourcing critical industrial components. That’s why we offer dependable shipping and a straightforward returns experience you can trust.
Shipping Policy
- Free Ground Shipping (U.S.)
We offer free standard ground shipping within the continental United States on all eligible orders—helping you reduce total procurement costs.
- Fast Order Processing
Most orders are processed and shipped within 1–2 business days, ensuring minimal downtime for your operations.
- Trusted Carriers
We partner with reliable carriers to ensure your order is delivered safely and on time.
- Order Tracking
All shipments include tracking information, so you can monitor your order from dispatch to delivery.
- International Shipping
WeSupplyUSA offers international shipping options at competitive rates.
Shipping costs, duties, and delivery timelines will vary depending on destination.
Returns Policy
- 30-Day Return Window
If you are not fully satisfied with your purchase, you may return eligible items within 30 days of delivery.
- Return Conditions
To qualify for a return:
- Items must be in original condition
- Original packaging must be included
- Items must not show signs of installation, use, or damage
Note: Custom, special-order, or non-stock items may be subject to different return terms.
- Refunds & Exchanges
Once your return is received and inspected:
- Refunds or exchanges will be processed promptly
- Approved refunds will be issued to the original payment method
- Return Process
To initiate a return, please contact our support team:
? sales@wesupplyusa.com
We will provide step-by-step instructions to ensure a smooth return process.
- Customer Support
Our team is available to assist with any shipping or return questions to ensure a seamless experience.
Shop with Confidence
At WeSupplyUSA Inc., we go beyond supplying high-quality industrial automation components—we deliver a customer experience built on speed, reliability, and transparency.
With free U.S. shipping and a simple returns process, you can purchase with confidence knowing we stand behind every order.
Need Help?
For questions about shipping, returns, or your order:
sales@wesupplyusa.com